Returns Policy

WHAT can be returned?
If we supply a product to you & your customer no longer requires that item, you may return the product to our Offices. It must be unused & in its original packaging - Include a Copy of your PO & our depatch docket. 

Click here to go to our Online Return Material authority [ RMA ] form Go to RMA

WHEN do items need to be returned by?
7 days after receiving your Order.
CREDIT for returns?
Once Item[s] are received we can process it for credit or exchange.

WHERE do items need to be returned to?
Transport or Drop Off all Returns to: 
Unit 5 / 24 Strathmore Rd 
Caves Beach NSW 2281 Australia
8.00am to 4.30pm Mon - Fri

HOW do customers return product for repair or warranty repair?
For Non-Warranty Repairs - Click here to go to our Online Return Material authority [ RMA ] form  Go to RMA

For Warranty Repairs - Provide a receipt of purchase returned along with the product & a description of what the issue was and how it came about. Click here to go to our Online Return Material authority [ RMA ] form  Go to RMA

 


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